Reid's Computer Sales and Service

622 Washington St. Eden NC 27288

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Limited Warranty Information
*Custom built computers are warranted for one year from purchase date and carry a (1) one year limited hardware labor warranty. This means that for the first 30 thirty days after your purchase, our standard warranty is observed. ( labor and parts covered ) Beyond this, we will service your machine and at our option (1) repair or (2) replace the faulty hardware at no cost to you. The standard labor rate will apply on repairs and services beyond (30) thirty days Reid’s Computer Sales & Service does offer extended warranties on systems, for a nominal fee, and must be purchased at the same time as the goods.


Reid’s Computer Sales & Service is not responsible for damages or costs that are the result of accidents, misuse, or abuse of your computer. Modifications or repairs made to your system by anyone other than Reid’s Computer Sales & Service will void your warranty. Reid’s Computer Sales & Service is not responsible for any losses or complications that arise as a result of a computer failure or a delay in production or repair of your system. *Please note, any system left for longer than (30) thirty days will be sold for repair costs.
End-User Product Limited Warranty
This end-user limited warranty ("Warranty") is extended by Reid’s Computer Sales & Service to the original purchaser ("Purchaser") of the Reid’s Computer Sales & Service product ("Product") accompanied by this Warranty and is not transferable.


What is Covered
Reid’s Computer Sales & Service warrants the Product against defects in material or workmanship under normal use for the applicable warranty period ("Warranty Period"), beginning from the date of original purchase by Purchaser. If the Product becomes defective during the Warranty Period, Reid’s Computer Sales & Service will, at its option and without charge, repair the Product with new or reconditioned components or parts, or replace the Product with a reconditioned product of the same or functionally equivalent model. *See warranty statement above
What This Warranty Does Not Cover


This Warranty does not cover and shall be void for defects or damages resulting from casualty, accident, transportation, misuse or abuse, neglect, alterations, service or repair by other than Reid’s Computer Sales & Service, improper installation, operation or maintenance, improper connections with peripherals, or other causes not arising out of defects in materials or workmanship. Reid’s Computer Sales & Service is not responsible for damage to or loss of any programs, data, or removable storage media, whether it occurs during warranty or other repair service.
Preinstalled or Bundled Software
Reid’s Computer Sales & Service make no warranty or representation, either express, implied or statutory, with respect to software provided with the Product and licensed to Purchaser, its quality, performance, merchantability, or fitness for a particular purpose. Nor does Reid’s Computer Sales & Service warrant that the functions contained in the software will be uninterrupted or error free. The software is provided "AS IS", except if expressly warranted by the licensor in the applicable software license agreement, and is subject to the terms and conditions of the software license agreement contained in or accompanying the software. In no event will Reid’s Computer Sales & Service be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect in the software or its documentation, even if advised of the possibility of such damages.


Data Storage Media
The only effective protection for data stored in a computer, such as on a hard drive, is the regular backing up of that data by you, the Purchaser. If during the warranty service or repair of the Product the contents of the hard drive or any other data storage media are altered, deleted, modified or lost, Reid’s Computer Sales & Service are not responsible. It is solely your responsibility as the Purchaser to back up any software programs, data, or information stored on any storage media or any part of a Product returned for warranty service or repair to Reid’s Computer Sales & Service.


Extended Warranty
(1)
Year plan $129.99
(2)
Year plan $199.99